Privacy Policy

Last Updated: 03.03.2025


LiverViews ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information – such as your name, email address, phone number, and payment details when you book a service.
  • Property Information – details about the property required for viewings, reports, or inspections.
  • Technical Data – such as your IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use your information to:

  • Provide and manage our property viewing services.
  • Process bookings, payments, and issue invoices.
  • Communicate with you regarding appointments, reports, or service updates.
  • Improve our website and services based on user interactions.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases for processing your data:

  • Contractual necessity – to fulfil our obligations when you book a service.
  • Legitimate interests – to improve our services and communicate with clients.
  • Legal compliance – when required to retain records or share information by law.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers – trusted third parties who assist in delivering our services (e.g., payment processors).
  • Legal Authorities – when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.


6. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.


7. Your Rights

Under UK data protection laws, you have the right to:

  • Access, correct, or request deletion of your personal data.
  • Object to processing or request restriction of your data.
  • Withdraw consent where processing is based on consent.
  • Request a copy of the information we hold about you.

To exercise these rights, please contact us using the details below.


8. Cookies and Tracking

Our website may use cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.


9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 admin@liverviews.co.uk